At Home Assist, we are dedicated to protecting the privacy and confidentiality of our residents and their families. Trust is paramount, and we take our responsibility seriously.

Our Commitment to Confidentiality

• Personal Information Protection: We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, ensuring your personal information is handled with care and respect.
• Information Usage: Your personal information will only be collected and used for providing care, improving our services, and meeting legal obligations. We will not share your information with third parties without your consent, unless required by law.
• Data Security: We implement robust security measures to protect your information from unauthorised access, loss, or misuse, including secure storage systems and staff training.
• Resident Rights: You have the right to access your personal information and request corrections. If you have any questions about our confidentiality practices, please contact us.

At Home Assist, we strive to create a safe environment where your privacy is respected and protected. For more details about our privacy practices, please reach out to us at admin@athomeassist.com.au